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A Diagnostic Challenge: The Symptoms May Be a Normal Characteristic
By: Larry Hammer | Wednesday, April 25th, 2018 at 12:00 am in Tech Tips

A Diagnostic Challenge: The Symptoms May Be a Normal Characteristic

Often we are faced with customer complaints that are seemingly impossible to resolve. We methodically make our best diagnostic efforts and implement the necessary repairs to alleviate the customer’s complaint. Sometimes, our best efforts fail to provide a solution and when this happens, it looks bad on the technician and the parts supplier.

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