Do you use the MIC Online Catalog parts look-up app after signing in to Mighty's Tech Central? If not, then you're missing out on one of the very best application and technical information sources available. More about that in a moment.

We've added a "Plus" to the features of the MIC Online catalog, including vehicle OEM preventive maintenance schedules, fluid capacity specifications, repair instructions and much, much more.

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— by Ross Mohrmann

To be successful selling a fluid or additive you must truly believe in the quality and performance of the product. This obviously goes for any product or service — you must sell with confidence in order to ensure your customer’s trust. But in order to be successful, you must be able to educate the consumer why the services are vital to proper automotive care.

Those who are not offering any fluids and additives as part of their service menus are missing out on a great profit potential while short-changing those vehicles requiring attention, and the customers who drive them.

— by Keith Healy
Mighty Distributing System

There are few things more frustrating to a repair shop than to have a customer return complaining of “noisy brakes” shortly after having their brake system repaired. All too often, this situation causes the customer to question the quality of service they received. To
regain the confidence of the customer, it is crucial that the shop identifies the problem and fixes it correctly.

Filter Solutions for Some Challenging Conditions

Complaints of leakage following a fuel filter installation are not uncommon with the GM Duramax applications. The vehicles affected include GM’s Duramax turbocharged diesel applications produced from
2001–2009. Unfortunately, the major problem is with the preparation of the filter, prior to making the installation.

Here's what you need to do...