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Don’t Slip Up: 5 Steps to Prepare Your Car for Winter

November 27, 2020

Before you know it, your car’s going to be at risk of slipping, sliding, and other common wintery issues. Is your car ready for the challenges of the winter season? Being proactive about winter car preparation can help keep you and your loved ones safer on the road. Take these 5 steps to prepare your […]

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Here’s What You Need to Know About Your Vehicle Fluids

November 16, 2020

Just like you, your car requires regular, preventive care to stay healthy. What’s one of the easiest things you can do to ensure your vehicle runs smoothly? Having your fluids checked and changed when required. Did you know most automotive repair facilities where you have service done will check your vehicle’s fluids between visits for […]

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ENGINE NOISES: Normal Characteristic or a Catastrophic Event

October 26, 2020

Identifying noises that should be considered a normal characteristic or a mechanical defect can be a challenge, even for the most experienced technician. Some engines, systems and components come with their own noise characteristics that we would once consider a defect, but now are considered a normal characteristic. Some mechanical failures may not receive immediate […]

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Tire Rotation: A Neglected Necessity

October 19, 2020

Every automotive professional recommends you periodically rotate your tires so they wear evenly and last longer, but is it necessary? It seems as if some motorists do not think so. Tire rotation is one of the more neglected routine maintenance items. Rotating your tires as part of your regularly scheduled vehicle maintenance has many benefits. […]

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Radio Frequency Interference Leaves Muranos with No-Start Symptoms

September 10, 2020

Two ladies in like Nissan Muranos were chatting in a shopping center parking lot. After loading their groceries, both encountered a no-start condition. What are the chances of this occurring with two like vehicles parked next to each other? It is all about the strength of the signal and it is not uncommon to encounter […]

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5 Ways to Get Customers to Stay On Schedule with Their Vehicle Maintenance

September 8, 2020

“What do you mean, ‘scheduled maintenance’? My car’s running just fine.” If you’ve ever felt the urge to tear your hair out when a customer says something like that, you’re not alone. People spend big bucks to buy sporty new cars or road-dominating pickups. Yet when it comes to servicing that vehicle, many balk because […]

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Are Your Brakes in Tip-Top Shape?

August 24, 2020

The loud squeal coming from your tires can be your brake pads—telling you they need to be checked. The noise might be caused by a pad wear indicator scraping on the brake rotor. The indicator was put there to warn you when your brakes are getting too thin, but there are also other signs it’s […]

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BRAKES, TIRES AND WHEELS: Factory Solutions for Some Challenging Symptoms

July 29, 2020

Nothing can be more frustrating than spending countless hours trying to diagnose and resolve a customer’s complaint only to determine late in the diagnosis there was a factory bulletin available that would have quickly resolved the problem. In many cases, the material contained in the TSB, campaign or recall is the only solution, as the […]

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Pedal Effort Panic! When There’s No Power Assist

June 30, 2020

The location was at a hydroelectric dam that was popular for fishing and water sports. Turbulent doesn’t describe the water conditions created by six generators producing electric power and seventeen flood gates open and spilling excess water from the lake side of the dam. The currents were treacherous and would concern the most experienced boater. […]

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Cabin Air Filters: Are You Recommending a Filter Replacement?

June 23, 2020

Two lungs filled to capacity with air contaminated with rotting bugs, molded leaves, dust, pollens, mold spores, mildew, and other pollutants doesn’t sound healthy. With a contaminated cabin air filter that is exactly what the customer is breathing.

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