The health and well-being of the Mighty Family – our staff, partners, franchisees, and customers – is our utmost concern. As an organization, we are following the guidance from the Centers for Disease Control and Prevention (CDC). The automotive industry is an “essential service” as recognized by federal and local governments, and Mighty Auto Parts along with our 100 distributors continue to meet our customers’ needs. We are finding ways to supply other critical businesses such as healthcare, industrial, and restaurant facilities.
Our thoughts go out to all who have been affected during the unprecedented event. We truly appreciate the first responders, government officials, and all our health care professionals who are working tirelessly in their communities.
Vehicle modifications can create some interesting challenges for a technician. The first step in the diagnostic process is a discussion with the vehicle owner, and if possible, have them accompany you on a road test. Always perform the basic diagnostic steps first. Determine if any modifications have been made to the vehicle. With today’s technology […]
Read MoreOften we are faced with customer complaints that are seemingly impossible to resolve. We methodically make our best diagnostic efforts and implement the necessary repairs to alleviate the customer’s complaint. Sometimes, our best efforts fail to provide a solution and when this happens, it looks bad on the technician and the parts supplier.
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