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Archive Tag: franchise

DIAGNOSING PERFORMANCE COMPLAINTS: The Process Can Be a Challenging Event

DIAGNOSING PERFORMANCE COMPLAINTS: The Process Can Be a Challenging Event

February 16, 2023

Troubleshooting today’s technology can be challenging for even the most experienced technician. Making an accurate diagnosis, rather than throwing a lot of expensive parts and labor at the symptom can be a challenge. How would your shop handle the following customer complaints? a) Crank but no-start b) Hard starts c) Long crank time d) Misfire […]

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A Difficult Diagnosis: When Multiple Conditions Create Similar Symptoms

A Difficult Diagnosis: When Multiple Conditions Create Similar Symptoms

July 21, 2022

Customer complaints of rough idle, misfires, crank but no start or long crank time symptoms can be a challenge with today’s technology. Random or multiple misfire codes may be stored in memory. Symptoms that seem like an ignition related issue may actually be fuel related, carbon induced, or in some cases a normal characteristic. Fuel […]

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