Customer complaints of rough idle, misfires, crank but no start or long crank time symptoms can be a challenge with today’s technology. Random or multiple misfire codes may be stored in memory. Symptoms that seem like an ignition related issue may actually be fuel related, carbon induced, or in some cases a normal characteristic. Fuel […]
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LOW FLUID LEVEL CAUSES POWER TRANSFER UNIT FAILURE Are you accurately checking those fluid levels and recommending fluid flushes or exchanges, where applicable? Unfortunately, many service technicians fall into a pattern of just performing lubrication services requested by the customer, which is usually triggered by a service reminder light indicating that it is time for […]
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The shop had performed a service on the customer’s 2015 Silverado equipped with a 6.6L Duramax Turbo Diesel, which included a fuel filter replacement. Weeks later the customer contacts the shop owner requesting re- imbursement in the amount of $14,000 to cover the repair cost of the fuel injection system due to an alleged defective […]
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His quiet morning drive to work in his 2013 Silverado was interrupted by chimes and a Stop Engine Low Oil Pressure Warning. That can be a scary event, as major engine damage can result due to lack of lubrication. These symptoms have become a common occurrence for GM vehicles equipped with Active Fuel Management. When […]
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Symptoms of a low oil pressure condition have become a common complaint on GM vehicles equipped with active fuel management, sometimes referred to as displacement on demand. The symptoms may be the result of one of two malfunctioning pressure regulating valves or from a restriction in a filter screen positioned beneath the oil pressure sensor. […]
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