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Archive Tag: performance

FLUID LEVELS AND SERVICE INTERVALS: LOW FLUID LEVEL CAUSES POWER TRANSFER UNIT FAILURE

FLUID LEVELS AND SERVICE INTERVALS: LOW FLUID LEVEL CAUSES POWER TRANSFER UNIT FAILURE

May 20, 2022

LOW FLUID LEVEL CAUSES POWER TRANSFER UNIT FAILURE Are you accurately checking those fluid levels and recommending fluid flushes or exchanges, where applicable? Unfortunately, many service technicians fall into a pattern of just performing lubrication services requested by the customer, which is usually triggered by a service reminder light indicating that it is time for […]

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SERVICE SOLUTIONS: Challenges for the Lube Service Technician

SERVICE SOLUTIONS: Challenges for the Lube Service Technician

March 3, 2022

DODGE AND JEEP OIL FILTER IDENTIFICATION Precaution must be taken when selecting the correct oil filter for the 3.0L Turbo Diesel engines used in the following applications to prevent engine damage. The vehicle manufacturer cautions about the design differences in the GEN-2 and GEN-3 oil filter cartridges used in 3.0L diesel engines and the importance […]

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Injector Pump Failure: Fuel System Flooded with Metal Particles

Injector Pump Failure: Fuel System Flooded with Metal Particles

February 24, 2022

The shop had performed a service on the customer’s 2015 Silverado equipped with a 6.6L Duramax Turbo Diesel, which included a fuel filter replacement. Weeks later the customer contacts the shop owner requesting re- imbursement in the amount of $14,000 to cover the repair cost of the fuel injection system due to an alleged defective […]

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Carbon and Gum Deposits: Their Effect on Engine Performance

Carbon and Gum Deposits: Their Effect on Engine Performance

November 28, 2017

On one vehicle the customer complaint started with a misfire condition which progressed to an extended crank time to start and eventually a no-start symptom. Performing the basic checks revealed…

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Gum and Carbon Deposits

Gum and Carbon Deposits

November 1, 2017

Create Engine Performance Challenges It was a busy morning with multiple vehicles arriving on roll-backs with no-start symptoms. The vehicles ran perfectly the previous day, only to encounter a no-start condition the following morning. The symptoms were that of loss of compression. Each vehicle…

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