The health and well-being of the Mighty Family – our staff, partners, franchisees, and customers – is our utmost concern. As an organization, we are following the guidance from the Centers for Disease Control and Prevention (CDC). The automotive industry is an “essential service” as recognized by federal and local governments, and Mighty Auto Parts along with our 100 distributors continue to meet our customers’ needs. We are finding ways to supply other critical businesses such as healthcare, industrial, and restaurant facilities.
Our thoughts go out to all who have been affected during the unprecedented event. We truly appreciate the first responders, government officials, and all our health care professionals who are working tirelessly in their communities.
While performing a routine lube service on a 2015 Ford Transit, the lube service technician identified a severely damaged air filter. The filter was distorted and damaged to the point that foreign debris could be drawn into the engine, in addition to fragments of the filter media, which could result in major damage. The technician assumed it was a defective filter, replaced it, and sent the customer on their way. Weeks later and from a different shop, a second filter complaint comes in involving a like vehicle…View PDF